+44 1889 590312 [email protected]
Contact

Talk to a JCB Application Advisor

Warm, human desk for friendly procurement conversations — share the dig depth, lift radius and shift pattern; we route you to the right dealer or engineer within one business day. This page is a full contact workspace with address, hours and a map illustration beside the form — not the compact quote modal used elsewhere on the site. Bring RFQ attachments if you already know the machine class; if you do not, start on the Solutions matcher and paste the recommendation into the message field.

Three ways to reach us

Hotline, engineering desk and parts hubs

Choose the lane that matches your urgency. Breakdowns go to the hotline; specification questions go to engineering; serial-number parts lookups go through the hub network linked from Services.

Field-service Hotline

24/7 dispatch for contracted fleets · target MTTR under 18 hours on prioritized sites. Have the machine serial, fault code and site GPS ready so technicians pre-stage seals and filters before rolling.

+44 1889 590312

Engineering Team

Spec packs, telehandler load-chart checks and hydraulic SOPs · reply within 24 hours. Mention EPA Tier 4 Final / EU Stage V requirements and whether CE 2006/42/EC documentation must travel with the quotation.

[email protected]

Spare Parts Hub

Regional warehouses stocking undercarriage, hydraulic and attachment SKUs for backhoes and telehandlers. Cross-reference tools and order-status links live on the Parts & Service page for repeat buyers.

View parts & service

Visit & reach details

  • HQRocester, Staffordshire, United Kingdom
  • Email[email protected]
  • Phone+44 1889 590312
  • HoursMon–Fri 08:00–18:00 GMT · Sat 09:00–13:00 GMT
  • SocialLinkedIn · YouTube · X
Map illustration of JCB dealer hubs

Send specs to our field team

Two-column inquiry layout — company, site country, equipment class and message — submitted through the shared feedback endpoint used by the quote modal. Include annual hours and whether the site needs EPA Tier 4 Final or EU Stage V paperwork so dealers can attach the right certificate pack on the first reply.

To keep the first engineering reply useful, list operating weight class, target digging depth (m), bucket capacity (m³) and whether the site is soft-spoil crawler duty or public-road wheeled moves. Soft-ground flotation packages raise flotation but cut travel speed; telehandlers are not a substitute for certified crane picks above the published load chart. Dealers can arrange a demo or application-engineer consult so you verify dig depth, reach and emissions paperwork against your schedule — not against brochure claims alone.

Required
Required
Valid email required
Required
Required
Describe the duty cycle and machine class